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Zip HydroTap Operations Instructions Page 21

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Page 21 of 24 HydroTap Installation and Operating Instructions_Commercial_BCH 4in1_BH 3in1_October 2012_V1.05
Trouble Shooting
Symptom Possible Cause Solution
No LED display, no tap head
lights or, no water when tap
levers are operated.
No power. Check power supply.
Plug is not located in power
socket.
Ensure power plug is correctly fitted and switch is
turned ON.
Tap loom is not connected to
HydroTap unit.
Check loom connection.
Possible internal fault. Contact your authorised Service Provider.
Program in OFF cycle Check LCD for information.
No water flow from
HydroTap
Water supply isolated. Check water supply is ON.
Water supply not connected. Check to ensure plumbing connection is made.
Power supply not connected.
Check power plug is correctly fitted and switch is
turned ON.
Tap loom is not connected to
HydroTap unit.
Check for loom connection.
Possible internal fault. Contact your authorised Service Provider.
Program in OFF cycle. Check LCD for information.
Child safety lock is ON Deactivate Child safety lock. (see Page 15)
No water flow from mixer
tap
Faulty non return valve
Check and Replace faulty non return valves (1 & 2
Page 22)
Faulty restrictaflow valve Clean and reset restrictaflow valve (item 3. Page 22)
Water supply not connected. Check plumbing connection & turn water ON
No hot water from mixer
Hot tank empty - Excessive use Wait for tank to refill and reheat
Faulty venturi check valve Replace faulty venturi check valve (item 2. Page 22)
Slow water recovery after
use
Filter may require replacement.
Check filter usage on LCD screen, if “filter change”
is displayed follow instructions on Page 16.
Water not hot Unit is in Sleep Mode.
Momentarily operate the HydroTap Hot lever and
wait for the Red LED to stop flashing. (see Page 18)
Unit has just come out of OFF
cycle.
Wait for Red LED to stop flashing.
Possible internal fault. Contact your authorised Service Provider.
Water not chilled
Excessive use, unit refilling or
chilling down to temperature.
Wait for Blue LED to stop flashing. (see Page 15)
Possible internal fault.
Contact your authorised Service Provider.
Alternating display
messages
More than one fault identified at
the same time
Record the number and type of faults
Contact your authorised Service Provider.
Hot tank overflowing Faulty venturi check valve
Check & Replace faulty non return valves (1 & 2
Page 22)
Mixer tap operation
reversed
Braided hoses incorrectly fitted
Check position of Blue and White connections
(Page 9)
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